Frequently Asked Questions

No, you can also place an order as a guest. However, creating an account offers several benefits:

• Quick and easy checkout
• View your order status and order history
• Receive updates on new arrivals and exclusive promotions

We accept all major credit cards, including VISA, Mastercard, Discover, American Express, as well as PayPal.

Your payment information is protected using SSL encryption technology. All payment details are securely transmitted to our payment provider for authorization. Your credit card information is never stored on our servers.

All transactions are processed in US Dollars (USD). If your payment card uses another currency, your bank or card issuer will calculate the exchange rate based on the rate applicable on the transaction date.

Please enter your shipping information using English characters only, including punctuation. If your address contains non-English characters, please replace them with the closest English equivalent.

Once an order has been processed or shipped, the shipping address cannot be changed. We recommend using your permanent residential address instead of a temporary vacation address.

Delivery times depend on the shipping method selected at checkout. Once your order has been shipped, you will receive a tracking number by email. Please note that customs clearance in your country may occasionally cause delivery delays.

If any item is missing from your order, please contact our customer support as soon as possible.

Email: support@tarteglow.com